Red Lion Bus Company
Phone: 717-244-4591 110 E. Walnut St. Red Lion, PA 17356
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Red Lion Bus Company
General Policy Information

The Terms & Conditions for Transportation Services when chartering a Motorcoach includes reservation policies, payments, use of equipment, departure locations, and pricing.

DEPOSITS/FINAL PAYMENTS: When booking a motorcoach, a deposit is required in the amount of $50.00 per day within 10 days of booking for each day the equipment is reserved. Final payment must be received at least 30 days prior to departure. Final payment must be received before the reservation is given a final confirmation and equipment is dispatched.

CANCELLATIONS/REFUNDS: Cancellations received at least 30 days before departure will receive a full refund of any payments. For cancellations received 30 - 15 days before departure, one half of deposit will be refunded. Cancellations received 15 days or less before departure will receive no refund.

PRICING: Prices quoted are based on costs available at the time the quotation was requested and are subject to change without notice until reservation is confirmed with a deposit paid.

DEPARTURE LOCATIONS: Red Lion has agreements with several area locations for departure pick ups. You may request other locations, but obtaining permission is the responsibility of the charterer, and subject to approval by Red Lion. Because of safety considerations and insurance regulations, Red Lion can not board passengers along any highway or road. For all parking/boarding locations, no liability is assumed by Red Lion.

VIDEO EQUIPPED MOTORCOACHES: You can request a video equipped motorcoach (subject to availability), however, this is an EXTRA CHARGE ITEM. This option allows activation of the video equipment. Federal laws control the showing of movies on a motorcoach. If you are interested in requesting a video coach, please request a copy of the Red Lion Video Policy. A VIDEO BUS WILL NOT BE GUARANTEED, AND THE VIDEO EQUIPMENT MAY NOT BE ACTIVATED UNLESS THE OPTIONAL CHARGE HAS BEEN PAID PRIOR TO DEPARTURE.

LUGGAGE/EQUIPMENT: One piece of luggage per person is allowed (size/weight limits apply). The total amount of luggage is limited to the capacity of the luggage compartment. Safety considerations require that no luggage except carry on (size/weight limits apply) be carried in the passenger compartment. It is the charterer's responsibility to inform all passengers that this rule applies at the initial departure locations, and throughout the trip. Some types of athletic equipment can cause injury to passengers or damage the motorcoach when carried in the passenger compartment. Items such as ski boots, skiis & poles, golf spikes, shoes with cleats, and other equipment which can cause damage or physical harm must be kept in the luggage compartment. As in all safety/damage related situations, the driver has the authority to enforce the policy as may be required.

SMOKING: Smoking is NOT permitted on the motorcoach. Contact our office prior to departure if this presents a hardship for your group. Rest/smoke stops can be made if scheduled in advance.

ALCOHOLIC BEVERAGES: Alcoholic beverages are permitted only if prior arrangements are made (EXTRA CHARGES APPLY). Beverages must be in cans, and a maximum of 2 coolers is permitted provided they can be kept on the floor of the motorcoach in the rear without obstructing the aisle. Glass containers and kegs are prohibited as they present a safety hazard. You are reminded that strict laws apply to the consumption of alcoholic beverages for both adults and minors. The charterer assumes all responsibility. The driver is authorized to require the charterer and passengers to remove all beverages and prohibited substances from the passenger areas.

OBJECTIONABLE BEHAVIOR: We reserve the right to refuse to transport any person (s) for any of the following reasons: conduct prohibited by law, possession of prohibited substances, conduct that may lead to personal injury or property damage, any action that would interfere with the driver's ability to operate safely, refusal to follow policies, and conduct which is objectionable to others in the group. This policy includes removal of violators from the coach while en route (all travel arrangements/travel expenses are the responsibility of the violator).

DAMAGE: The charterer is responsible for any damage to the motorcoach, including windows and seats, caused by passengers. A listing will be provided upon request.

TRAVEL CONDITIONS: If in the judgement of the driver, weather (such as a snow storm) or other conditions present a clear and definite safety hazard, travel may be suspended until such time as this safety hazard no longer exists. All additional expenses for food, lodging, etc., are the responsibility of the charterer and passengers.

EVENT CANCELLATION: If an event such as a baseball game or a concert is cancelled because of weather or other reason, no refunds will be made if he coach has left the departure location.

DISABLED PERSONS POLICY: Red Lion will make every reasonable effort to provide special accommodations for all persons with disabilities, as defined by the Americans with Disabilities Act. Information as to the type of disability needs to be provided as soon as known so that we can accommodate these special needs. 48 hours is the minimum time allowed to report these special needs. No liability is assumed for accessibility services promised by but not provided by any location or business visited on the trip. For safety reasons, the motorcoach may not depart with more than the rated number of passengers, and all passengers must have a seat. If a person is too large, or physically unable to occupy a single seat, the chartering party must deduct the number of seats needed by the specified individual from the total rated capacity of the coach.

Any reservation or payment for charter service signifies the Charterer's acceptance of all policies as stated herein.


© 2006 Red Lion Bus Company