Red Lion Tours & Travel
Phone: 717-244-7645 110 E. Walnut St. Red Lion, PA 17356
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Red Lion Tours & Travel
General Policy Information

ALL TOURS INCLUDE: Transportation on deluxe modern, air conditioned, restroom equipped motorcoaches. First class hotel accommodations, all sightseeing, attractions, and meals included as listed in tour itinerary, taxes, luggage handling, and escort.

NOT INCLUDED: Items of personal nature such as hotel charges and phone calls, gratuities to the Escort and Driver and anything not included in tour itinerary.

RESERVATIONS: Reservations for all tours may be made by calling Red Lion Tours & Travel at 717-244-7645 or if calling from outside the local calling area, call TOLL FREE 800-673-2432 or our Lancaster Office, Ridgeway Travel 717-394-7000 or if calling from outside the local calling area, TOLL FREE 800-233-0032. You may also make reservations by stopping at our office located at 110 East Walnut Street, Red Lion, PA or in Lancaster at 398 B New Holland Avenue in the Grandview Plaza. Office hours are Monday to Friday, 8 AM to 6 PM, Saturday, 8 AM to 12 Noon. We suggest you call at your earliest convenience to guarantee your reservation as many tours sell out months in advance. If trips are sold out, your name can be placed on a waiting list and you will be notified if space becomes available.

DEPOSITS: All tours require a deposit due within 10 days after booking. Reservations are subject to cancellation if deposits are not received. All checks should be made payable to Red Lion Tours & Travel. Please be sure your name, tour and date of tour are on your check. After we receive your deposit, you will receive a confirmation letter and tour itinerary.

FINAL PAYMENTS: Final payment for all tours are due no later than 30 days before departure. Your reservation is subject to cancellation if final payment is not received by the date due. You may call our office for specific details for the final payment requirements for each tour.

CANCELLATIONS: You will receive a full refund if cancellation is made 30 days prior to trip departure. If cancelled less than 30 days before departure, a cancellation fee will be charged. In addition, any expenses such as admission tickets, show tickets, meals, and lodging incurred on your behalf will be non refundable. There will be no refunds for cancellations made on the day of departure or for failing to show up at the departure location. Any refunds given will be made after trip has been completed.

INSURANCE: Trip Cancellation & Baggage Insurance is available. We highly recommend this coverage to protect your investment in case you need to cancel due to illness.

DEPARTURE TIMES & DEPARTURE LOCATIONS: Departure Times and Locations for ALL tours are included on each tour itinerary. You may call our office to request a tour itinerary. See Departure Location Section for more information.

SEATING: A Seat Assignment will be made based upon when we receive the deposit for your booked tour. These assignments will be made just prior to trip departure. Seat assignments will start in the front of the coach and work back.

SMOKING: Smoking is not permitted on the motorcoach. Frequent stops will be made for your convenience.

ALCOHOLIC BEVERAGES: No alcoholic beverages or other intoxicants are permitted on the motorcoach.

LUGGAGE: You are allowed one piece of luggage and one carry on bag that will fit in the overhead rack and handled by you. While every effort is made to prevent damage to luggage, no liability is assumed by Red Lion Tours for loss or damage.

PROOF OF CITIZENSHIP: When traveling outside the United States, Proof of US Citizenship is required. Since January 23, 2007, a US Passport is needed for all air travel to and from the United States. On International Tours, a Visa may be needed for some countries. Beginning January 31, 2008, a transition period of 18 months begins implementing the requirement for secure travel documents. For Proof of Citizenship to travel to Canada and Mexico by land, a Government issued state certified birth certificate with a raised seal and a Government issued Photo Identification (Ex. Driver's License) can still be used in 2008. By June 1, 2009, or a time determined by the Department of Homeland Security, a US Passport will be required for all travel outside of the United States. It is your responsibility to have proper documentation. If you are not a US citizen, it is your responsibility to know what you need and to have the proper documentation. Expenses incurred for hotels and transportation if you are refused entry into Canada or the United States because of not having proper documentation are yours. There will be no refund for any unused portion of the tour.


© 2006 Red Lion Bus Company